So, what if you're not happy with your order? Can you get a refund or a replacement? You'll have to dig around in the Terms and Conditions to find it, but there is a guarantee of timely delivery and a 10-day return policy. But with customers reporting no response from Chocolate's customer service department after multiple emails, you may not get timely help if you encounter a problem.
Troegs Brewing has set the pace of the Hershey craft beer scene since 1997. Founded by brothers John and Chris Trogner, Troegs offers a large selection of lagers, wheat beers, hop-laden ales, Belgian-style ales and seasonal brews. A visit to the tasting room and snack bar is a great way to wrap up a brewery tour, offered daily. Wendy Pramik for USA TODAY
Amedei sits just outside Pontedera, where they build those stylish Vespa scooters that make even old Italians look young. Amedei’s factory, a low brick structure, used to be an iron foundry. Alessio and Cecilia met me inside a tasting room, where a table was set with linen tablecloths and silver chargers. Two large jars were prominently displayed; filled with what looked like water, each held a large, red, heart-shaped object. Cecilia wore a severe suit of charcoal gray, a no-nonsense expression, and a red scarf; the factory was cold that day. Alessio’s face was round and rosy, and his rimless eyeglasses made him look more like a graduate student than a chocolate baron.
I just wanted to let you know how much I love your products and especially your customer service. I got married in August, and I wanted to give my groomsman and bridesmaids something unique. So initially I was looking for wine of the month. I choose your company based on the fact that it had international wine, not just from one region. But one of my girlfriends, my sister-in-law, doesn't drink wine. But you have chocolate. And not just chocolate, but fine, delicate, delicious chocolate. And she loved it. So much so that she is now going to subscribe for herself. Thank you for your wonderful products and wonderful service.
My review is more about the company than the product. I ordered these Elegant Chocolate Covered Sandwich Cookies as a little celebration for my granddaughter and daughter back east. After they arrived, neither my granddaughter nor my daughter thought that they were very good. I was very disappointed and wrote a review reflecting my disappointment. The company, Barnetts Sweet Creations, contacted me and offered to send a complimentary box of their biscotti in hopes that my relatives would be pleased with them. The biscotti arrived beautifully wrapped with a hand written note. Now that's great customer service! The biscotti was very much enjoyed by my family on the east coast and I very much appreciate this company's efforts to be sure I was pleased. Next time I need to send goodies, I'll definitely send something from Barnetts Sweet Creations.
In addition to the informational articles below, you’ll find reviews of products that we think are the best gourmet chocolate (and make the best chocolate gifts for people who know good chocolate). You can find more chocolate gift ideas in the Gift-Finder section. If you have suggestions, comments, or want to tell us about your favorite chocolates, we’d love to hear from you.