The Richart family started making gourmet chocolates and French macarons in Lyon, France in 1925 and has consequently gone on to become one of the world’s best chocolate brands. The chocolatier has gained highly coveted accolades for his work: National Geographic’s Inside Travel named him one of the world’s top chocolatiers, and has been awarded the Ruban Bleu, France’s most prestigious confectioner’s honor, a total of seven times.
After surveying the options, devil’s food seemed like the best choice for side-by-side testing. Since the key characteristic of a devil’s food cake is its richness, we figured we’d be able to judge more fairly by basing our test on the big brands’ most indulgent offerings. Next, the pros in our Test Kitchen baked each cake according to the directions on its package. To rid our bakers and testers of any preconceived biases, we prepared and compared each brand without its flashy packaging or marketing claims.
Although the site claims that Chocolate is a member of the Better Business Bureau, the BBB website has not given the retailer accreditation; at the time of our review, Chocolate's rating was a B+. Why? There are some complaints that haven't been resolved to the customer's satisfaction; most of them say that there were issues with credit cards being charged for orders that either shipped considerably late or not at all, and that it was difficult to get any response from Chocolate. The “Contact Us” page only offers an online form or an email address, not a phone number for customers to get more direct help.
The Corso was the most novel piece, combining olive oil, salt, and chocolate. I was skeptical, but the olive oil was presented nicely and worked well with the chocolate. My sensations of the Pietra alternated between the chocolate and hazelnut flavors; they were balanced nicely. Generally, Hermé’s pieces had good chocolate and nice flavors, although I did not agree with all of the balances. I did not taste the caramel or salt very much in the Makassar, and the raspberry in the Ispahan could have been stronger.
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She walked to the sideboard and pulled down three trays, each arrayed with a different cru. Valrhona was the first to borrow that wine term and apply it to chocolate; Amadei uses it to describe bars made with beans from the same region. Amedei’s Grenada I Cru was quiet and had something about it that reminded me of raspberries. The Jamaica was stronger and made me think of pipe tobacco; so did the Venezuela, but it also had a durable aftertaste of good black coffee. Then Cecilia offered me a tray of the first chocolate she made, called Toscano Black 70 percent. This time, I had trouble picking individual voices out of the choir. I mostly remember the overall sensation of getting all the deliciousness any sane person could want.

The selection at Chocolate is vast, everything from a simple chocolate-dipped fortune cookie for less than a dollar, to a 200+ piece Valentine's assortment of gluten-free chocolates for over $300. We did notice that none of their categories included two of the most popular “candy holidays”, Halloween and Christmas, but Easter chocolates are sold year-round.
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